Refunds & Exchanges
timcroughfitness is an online wholesale store distributing workwear, uniforms a footwear and personal protection equipment. We will accept any refunds or exchanges within 7 days of receiving the items and is applicable only to unworn, un-decorated garments ( non embroidered, non screen printed).Items have to be in their original packaging with swing tags attached and in a sale able condition for the return or exchange.
To request a return, please Click here and follow the instructions on screen.
We offer two options for returns & exchanges.
1) Store Credit, this is the value of the items that you are returning; This has no expiry and can be used for buying any item of your choice.
2) Refund to original payment method; Please note that there will be 10% restocking or €10.00 which is ever is higher for all refunds.
We acknowledge that returns can be expensive, as online retailers we have negotiated great rates with carriers and hence offer the same to our customers. We offer a pre-paid Austria Post label for sending items, this costs €15.00 and will be deducted from the value of the items that you are returning.
Please note, we are online retailers, so we do not hold stock but order as per your order. Please be careful when you choose item, size, and colour, as we will not take any responsibility for wrong orders.
All descriptions, images, size guide and other product specifications you find on our site is as provided by the suppliers/manufacturers.
Slight variations in size or colour (industry standard of 4%) is possible as products are manufactured in different batches. Please include as much information and pictures of the faulty product so that we can take it up with the supplier and will endeavor to revert to you with 2 business days of receiving your email.